Free
For one site tracking equipment and taking work orders, at no cost.
Up to 10 pieces of equipment · 1 location · Unlimited staff
For restaurants & kitchens
Tag the kitchen. Any cook can send the right vendor a work order.
Put a QR sticker on every machine in the building. When something breaks, whoever's standing there scans it, taps what's wrong, and it goes straight to the vendor who services it. No app, no manager on shift, no guessing who to call.
Free forever for one location · no credit card
The moment it's for
It's 7:40 pm on a Friday.
The dish machine stops draining mid-rush. The manager who knows which repair company handles it isn't on shift. Nobody can find the invoice with the vendor's number on it. Someone starts scrolling through old texts, or worse, calls around the industry hoping someone answers this late.
With a QR tag on the machine, that same moment looks different: a dishwasher scans the sticker, taps “Not draining,” and it's sent to the vendor on file for that unit, with the manager copied by email. No lookup, no group text, no waiting for someone with the right phone number to show up.
49%
In MachineQ's 2026 survey of restaurant operators, 49% said equipment failure or unplanned maintenance had caused downtime.
MachineQ 2026 restaurant equipment report, via restaurantnews.com
How it works
Four steps, no phone tree.
Nobody on shift needs to know who the vendor is. The tag already does.
01
Tag it
Put a QR sticker on every piece of equipment when you set it up: the dish machine, the walk-in, the fryer, the POS terminal.
02
Staff scans it
Something's wrong? Any cook, server, or dishwasher scans the tag with their phone camera. No app to install, no account to make.
03
They tap what's happening
Symptom chips built for restaurant equipment (“Not draining,” “Not heating,” “Error code”), plus an optional photo and how urgent it is.
04
It goes straight to your vendor
EquipQR emails the vendor on file for that unit, or you if none is set, with the phone number handed right back to whoever reported it.
What staff see
A phone camera and a few taps. Pick what's wrong from chips built for restaurant equipment, add a photo if it helps, and say how urgent it is, from “whenever they're next nearby” up to “we can't operate without this.”
The confirmation screen names the vendor and hands over their phone number right there, in case it can't wait for an email reply.
For the owner
What you see
Every location, every unit, and every work order, without living in a group text.
Every location, one dashboard
Locations, the equipment at each one, and who's supposed to service it, whether you run one kitchen or five.
Vendor contact cards
Save each vendor once (email, phone, SLA) and set one as the default for a whole category, like refrigeration. Every unit picks a vendor without you doing it by hand.
Work orders with dispatch status
See when a vendor opened the email, acknowledged it, gave an ETA, or finished, right on the request, without calling to check.
A free tier you're never locked out of
Start on Free: one location, 10 units, no credit card. If you outgrow it, upgrade; if you don't, you keep working either way.
Plans
Free to start, simple to grow into.
One location and 10 units, free, forever. Upgrade when you need more, never because your trial ran out.
$0
Kitchen
Most popularFor one kitchen that wants AI troubleshooting and blank QR code batches to print itself.
Up to 75 pieces of equipment · 1 location · 14-day free trial
Multi-kitchen
For an owner running several kitchens who wants branding across all of them.
Up to 400 pieces of equipment · Up to 5 locations · Trial starts on Kitchen
Every plan includes unlimited staff and vendor contacts. Annual billing is two months free. No overage charges at any limit.
Is the Free plan actually free, forever?
Yes. One location and up to 10 pieces of equipment, no credit card, no trial to run out. If you outgrow it, Kitchen and Multi-kitchen add more equipment, AI troubleshooting, and blank QR code batches to print yourself — but you're never locked out of the free tier for not upgrading.
Do I pay per staff member?
No. Every owner plan includes unlimited staff and unlimited vendor contacts — there's no seat count to manage and no reason to keep anyone off the account.
What happens if a vendor doesn't respond?
You get an email as soon as the vendor's typical response window passes, with their phone number right in it — EquipQR sends the work order and can't confirm anyone picked it up, so calling is the reliable check when it's urgent.
Does my staff need to download an app or make an account?
No. Scanning the tag opens a mobile page — no app store, no login, no account. They pick what's wrong, add a photo if it helps, and it's sent. No email address required either.
What if I don't have a vendor for something yet?
The report still gets filed and you're notified by email so you can call someone yourself — nothing is silently dropped because a unit has no vendor on file.
Put a tag on your first machine today.
Free for one location, no credit card. Add your equipment and vendors in minutes.